Effective Date: August 2nd, 2025
Last Updated: August 2nd, 2025

This Privacy Policy describes how Advandz Technologies, LLC, a Delaware Limited Liability Company (referred to as “The Company”, “We”, “Us” or “Advandz”), collects, uses, and shares your information when you use our services. By accessing or using our services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, email address, phone number.
• Billing and Payment Information: Billing address and payment method details.
• Account Information: Usernames, service usage, support tickets.
• Technical Data: IP address, device type, browser, access logs.
• Support and Interaction Content: Messages or queries submitted to our support team or system.

2. How We Use Your Information

Your data is used to:

• Provide and manage services
• Process payments securely
• Detect and prevent fraud or abuse
• Improve support and service quality
• Communicate with you regarding your account
• Fulfill legal and contractual obligations

3. Who We Share Your Information With

We do not sell your personal information. We may share it with the following trusted service providers, strictly for operational purposes:

• Payment Processing

  • Stripe, Inc.
  • PayPal, Inc.

• Hosting and Domain Registration

  • P.D.R Solutions (U.S.) LLC

• Fraud Detection

  • FraudRecord
  • Hexasoft Development Sdn. Bhd. (FraudLabs)
• AI-Powered Processing
  We use AI systems to improve customer support and service efficiency. Specifically, we use Llama 3.3, operated via serverless inference by The Constant Company, LLC. This AI system may process general support requests and interactions, but never accesses or processes sensitive data such as financial or credential-related information. All AI use is strictly governed by data protection and confidentiality agreements.

4. Data Security

We take your data security seriously. All sensitive data—including passwords, secret keys, bank accounts, credit card details, and other financial information—is encrypted using industry-standard methods both in transit and at rest. Encrypted data is never shared with any third party, and internal access is strictly limited to authorized personnel only.

5. Legal Requests and Notifications

We may be required by law, court order, subpoena, or other legal process to disclose your personal information. In such cases:

• We will comply with valid legal requests to disclose data as required.
• If the legal request includes a prohibition on notification (e.g., a gag order), we will not notify you.
• If there is no legal restriction on notification, we may—but are not obligated to—inform you of the request, unless doing so would itself violate applicable law.

6. Your Rights

If you are a resident of the United States or other applicable jurisdictions, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to or restrict certain types of processing
• Request a copy of your data in portable format
• File a complaint with the relevant data protection authority

To exercise any of these rights, contact us at support[at]advandz[dot]com.

7. International Data Transfers

Some of our service providers are located outside the U.S. When personal data is transferred internationally, we ensure appropriate legal safeguards are in place in accordance with applicable privacy laws.

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware and the United States of America, without regard to its conflict of laws principles.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal, technical, or business developments. When we update it, we will revise the Last Updated date. You are encouraged to review this page periodically.